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Multi Theft Auto: Help

Troubleshooting Guide

  1. Verify that you can run the GTA:SA singleplayer game.

    Step 1: Navigate to your GTA:SA installation directory. That location may very a lot, depending on how you obtained the game files, but the original installer placed these files in one of the following directories:

    C:\Program Files (x86)\Rockstar Games\GTA San Andreas\
    C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto San Andreas\

    Step 2: Launch the game by double-clicking on either gta_sa.exe or gta-sa.exe. You might not see the .exe in the file name on your computer, but that’s fine.

  2. Install Microsoft runtime components.

    Microsoft Visual C++ 2013 Redistributable Package
    Microsoft Visual C++ 2015 Redistributable Package

  3. Download and install the legacy DirectX runtime.

    DirectX End-User Runtime Web Installer
    Installer for runtime libraries from the legacy DirectX SDK

  4. Install the latest release of Multi Theft Auto.

    Windows 10 & 11
    Download for the latest release of Microsoft Windows
    Windows 7 & 8.x
    Download for older releases of Microsoft Windows

  5. Ensure there is no d3d9.dll in the GTA installation directory.

    • DirectoryC:\Program Files (x86)\Rockstar Games\GTA San Andreas\
      • Directoryanim/
        • …
      • Directoryaudio/
        • …
      • Directorydata/
        • …
      • Directorymodels/
        • …
      • Directorymovies/
        • …
      • Directorytext/
        • …
      • d3d9.dll remove this file, if it exists
      • gta_sa.exe
      • …

  6. Close third-party programs that may interfere with the game, for example:

    • Evolve
    • RivaTuner
    • MSI Afterburner

  7. Try to run Multi Theft Auto again.